A few years ago, one of Uber’s self-driving cars hit and killed a pedestrian crossing a street outside a crosswalk. What went wrong? When the technologists trained the car to recognize pedestrians, they mostly used images containing a crosswalk. They had inadvertently “taught” the AI system that the crosswalk was the important part.
While most companies implementing AI into their operations aren’t dealing with anything so important as human life, there’s a salient lesson here: Feed AI systems bad data, you’ll get bad results. AI will undoubtedly become the next big business differentiator, but only for companies that can get their data under control.
Read the full article on Forbes.com to learn a pragmatic approach to fixing your data, leveraging the power of AI and creating value incrementally along the way.