Yes, Remote Innovation Works. These 6 Steps Will Help It Thrive.

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What if healthcare providers could use virtual reality sessions instead of potentially dangerous medications in their treatment of palliative-care patients?

Intrigued by this question and others like it, Dr. Marcie Stoshak-Chavez — Healthcare Practice lead at my company, Centric Consulting — raised them with some passionate explorers on our team. Soon, our Virtual Reality for Healthcare (VR for HC) incubator was formed.

After much trial and error within the technology innovation funnel and a few false starts, we joined forces with a healthcare partner, merging our hardware and software capabilities with their healthcare delivery expertise to create patient sessions where we could capture feedback on the experience while helping patients.

Although much about this innovation journey may sound familiar — from the trial and error and false starts to multiple, subsequent product redesigns — one core element most likely does not: It has taken place nearly entirely remotely.

Since its inception 20 years ago, Centric has had a thriving office-optional workforce, which has grown from just a handful of people to more than 1,000 employees in 13 cities in the US and India.

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