Hybrid work is emerging as a winner for workers and organizations alike. There’s just one problem: Hybrid work is most definitely a “messy middle,” forcing companies to navigate numerous complexities…
AI has arrived, ushering in a new way of working and new must-have skills. Most organizations already feel behind. The 2023 Microsoft Work Trend Index found that 60% of people don’t have…
When you walk into the 30,000-square-foot space that constitutes Rockbridge’s new headquarters in Columbus, Ohio, there’s a good chance you won’t realize you’re in a private hospitality investment firm. The…
For business leaders and technologists, 2023 has been a wild ride — and we’re only in the second quarter. Already in economic uncertainty, CIOs began the year managing their infrastructure…
Better profitability, revenue growth and talent retention — that’s what’s at stake if you neglect your customer experience. While maintaining a tight focus on the customer day after day is…
Leaders make mistakes, have shortcomings and are shaped by their histories and perspectives. The good news? Overcoming this doesn’t require leaders to be superhuman. All they need to do is…
In an interview with Authority Magazine, English said: All humans want to be given autonomy to succeed on their own. I see many new leaders micromanage how the work is…
According to research from Glint, an employee engagement platform, giving employees opportunities to learn and develop new skills is the top factor behind an exceptional workplace culture. Plus, when an organization…
My company, Centric Consulting, has been remote since it was founded in 1999. Like all leaders of all organizations, I’ve made my share of mistakes. It’s impossible to avoid — leaders…
According to LinkedIn’s 2022 Workplace Learning Report, 49% of learning and development programs in 2022 focused on leadership and management training. And no wonder. With the widespread shift to remote or…