Leaders make mistakes, have shortcomings and are shaped by their histories and perspectives. The good news? Overcoming this doesn’t require leaders to be superhuman. All they need to do is learn how to tap into the wisdom and perspective of their employees … and be prepared to listen.
Yet many organizations seem to be lacking effective mechanisms for gathering employee feedback. The 2022 Microsoft Work Trend Index found that among managers, over half feel leadership is out of touch with employee expectations and nearly three-quarters feel powerless to make changes based on what their teams need or want.