Back when my cofounders and I started Centric Consulting in 1999, being fully remote was almost unheard of. Over time, being a remote-first company became a big differentiator for us, allowing us to attract and retain great talent.
Those days are over. Offering remote work isn’t enough to remain competitive in today’s labor market. While balancing business economics and customer service expectations, companies must also evolve into true people-first organizations that invest in employee wellbeing in a variety of ways.