Wondering How ChatGPT Will Impact Businesses? Look To RPA As An Example
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Eighteen percent of work – amounting to 300 million jobs – could be automated by artificial intelligence, predicts a recent Goldman Sachs report.
That sounds dire, until you consider what else the report says: Most companies will use AI such as ChatGPT to complement rather than replace jobs. Implemented thoughtfully, advancing technology can improve employees’ experience, unshackling them from draining menial work and freeing them up for more meaningful, satisfying tasks.
The widespread adoption of robotic process automation (RPA)—the use of bots to automate repetitious tasks and processes—provides a good window into what may happen with continuing AI progress and how leaders can implement new technology in a way that minimizes employee anxieties and maximizes improvement to their daily life.